Sr. Director, Technical Program Management - Card Modernization
Company: Capital One
Location: Richmond
Posted on: May 4, 2024
Job Description:
Center 1 (19052), United States of America, McLean, VirginiaSr.
Director, Technical Program Management - Card ModernizationAre you
interested in leading programs that deliver on critical business
goals and build large scale products & platforms?About Capital One:
At Capital One, we're changing banking for good. We were founded on
the belief that no one should be locked out of the financial
system. We're dedicated to helping foster a world where everyone
has an equal opportunity to prosper.We're a bank, but we don't
think like one. We're always thinking about what's next, about how
we can innovate and inspire, and about how we can develop the tools
our customers need to improve their financial lives - by leveraging
best in class technology. That's where you come in. About the team:
With a team of energized and innovative technologists at the heart
of Capital One's Card Business, Core Modernization is transforming
Capital One's Card platform with the latest technology while
delivering best-in-class services to our customers. More recently,
we have invested heavily in modern technology stacks and in using
our technology to differentiate, not just to operate. We experiment
and innovate leveraging the latest technologies, engineer
breakthrough customer experiences, and bring simplicity and
humanity to our customers. We are now seeking a Senior Director,
TPM to continue this journey and lead our modernization of Card
Core services, Abstraction Layers, and Data & Solutions
Architecture efforts. You will be able to partner with multiple
product & technology stakeholders & clients across the Card domains
to help them migrate to the modern Core services. You will be the
voice of the client to the Card Core organization so we enable a
seamless integration and flawless migration of -50 clients to the
modern Core. This is a highly visible role that requires deep
technology experience, customer focus, organizational leadership,
effective communication and program management skills.In addition
to the technical program, you will also work to pave the way for an
expanding TPM discipline within the team, by leveraging your
industry knowledge and experience to teach the organization what a
great TPM can achieve.Our TPM Sr. Directors have:
- Strong technical backgrounds (ideally building highly scalable
platforms, products, or services) with the ability to proactively
identify and mitigate technical risks throughout delivery
life-cycle
- Experience building and leading a world-class team of technical
program managers with a mission to power real-time, intelligent
experiences for our customers and associates
- Lead technology focused discussions with senior leadership by
providing valuable insights and recommendations that guide
technology-based decisions
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills
- A quantitative approach to problem solving and a collaborative
implementer to holistic solutions; a systems thinker
- Experienced TPM leader to grow and develop a team of TPMs,
while also building the foundations for the TPM practice
- Ability to simplify the technically complex and drive
well-educated decisions across product, engineering, design, and
data science representatives
- Deep focus on execution, follow-through, accountability, and
results
- Exceptional cross-team collaboration; able to work across
different functions, organizations, and reporting boundaries to get
the job done.
- Highly tuned emotional intelligence, good listener, and deep
seated empathy for teams and partnersBasic Qualifications
- Bachelor's degree
- At least 9 years of experience managing technical
programsPreferred Qualifications
- 9+ years of experience designing and building data-intensive
solutions using distributed computing.
- 5+ years of experience in building distributed systems & highly
available services using cloud computing services / architecture -
preferably using AWS
- 5+ years of building & leading experienced TPM team
- 5+ years experience building highly scalable products &
platforms
- 5+ years of experience with Agile delivery
- 5+ years years experience delivering large and complex programs
- where you own the business or technical vision, collaborate with
large cross-functional teams, secure commitments on deliverables
and unblock teams to land business impact
- Experience in building systems & solutions within a highly
regulated environment
- Bachelor's degree in a related technical field (Computer
Science, Software Engineering)
- MBA or Master's Degree in a related technical field (Computer
Science, Software Engineering) or equivalent experienceAt this
time, Capital One will not sponsor a new applicant for employment
authorization for this position.Capital One offers a comprehensive,
competitive, and inclusive set of health, financial and other
benefits that support your total well-being. Learn more at the .
Eligibility varies based on full or part-time status, exempt or
non-exempt status, and management level.This role is expected to
accept applications for a minimum of 5 business days.No agencies
please. Capital One is an equal opportunity employer committed to
diversity and inclusion in the workplace. All qualified applicants
will receive consideration for employment without regard to sex
(including pregnancy, childbirth or related medical conditions),
race, color, age, national origin, religion, disability, genetic
information, marital status, sexual orientation, gender identity,
gender reassignment, citizenship, immigration status, protected
veteran status, or any other basis prohibited under applicable
federal, state or local law. Capital One promotes a drug-free
workplace. Capital One will consider for employment qualified
applicants with a criminal history in a manner consistent with the
requirements of applicable laws regarding criminal background
inquiries, including, to the extent applicable, Article 23-A of the
New York Correction Law; San Francisco, California Police Code
Article 49, Sections 4901-4920; New York City's Fair Chance Act;
Philadelphia's Fair Criminal Records Screening Act; and other
applicable federal, state, and local laws and regulations regarding
criminal background inquiries.If you have visited our website in
search of information on employment opportunities or to apply for a
position, and you require an accommodation, please contact Capital
One Recruiting at 1- or via email at . All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.For technical
support or questions about Capital One's recruiting process, please
send an email to Capital One does not provide, endorse nor
guarantee and is not liable for third-party products, services,
educational tools or other information available through this
site.Capital One Financial is made up of several different
entities. Please note that any position posted in Canada is for
Capital One Canada, any position posted in the United Kingdom is
for Capital One Europe and any position posted in the Philippines
is for Capital One Philippines Service Corp. (COPSSC).
Keywords: Capital One, Tuckahoe , Sr. Director, Technical Program Management - Card Modernization, Executive , Richmond, Virginia
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