Human Services Program Specialist
Company: DHRM
Location: Richmond
Posted on: April 1, 2026
|
|
|
Job Description:
Title: Human Services Program Specialist State Role Title: Prog
Admin Specialist I Hiring Range: $54,954.00 - $68,000 Pay Band:
Agency: Virginia Department of Health Location: Dept of Health
Agency Website: www.virginia.gov Recruitment Type: General Public -
G Job Duties The Technical Assistance Specialist plays a vital role
in supporting the successful operation, data integrity, and
regulatory compliance of the Early Hearing Detection and
Intervention Information System (EHDI-IS). This position provides
essential administrative and technical support to stakeholders and
providers involved in congenital cytomegalovirus (CMV) and newborn
hearing screening services, ensuring alignment with the Code of
Virginia requirements. Minimum Qualifications Extensive knowledge
in program administration, service delivery, reporting, and quality
assurance practices to support compliance and effective statewide
operations. Extensive knowledge in collecting, entering,
validating, and analyzing program data; ensure accuracy and
integrity of information; and produce reports to inform program
decisions and federal reporting requirements. Demonstrated skills
in identifying, investigating, and resolving data, system, and
operational issues, providing recommendations to enhance program
workflows and system functionality. Proven experience in technical
assistance, training, and guidance to stakeholders; respond to
inquiries professionally and timely; and communicate complex
information clearly in oral and written formats. Demonstrated
ability to prioritize work, manage multiple tasks, maintain
documentation, and work independently or as part of a team to meet
program objectives. Additional Considerations Public health
experience Ability to identify data trends, detect errors, and
propose solutions for process improvements or system enhancements.
Preferred experience in electronic health record systems, databases
(like VISITS), Microsoft Office Suite, and web-based communication
tools. Ability to learn new software and troubleshoot system
issues. Experience interpreting and communicating clinical
information to families and healthcare providers professionally.
Familiarity with the Code of Virginia, specifically as it pertains
to the Virginia EHDI program. Special Instructions You will be
provided a confirmation of receipt when your application and/or
résumé is submitted successfully. Please refer to “Your
Application” in your account to check the status of your
application for this position. VDH accepts only on-line
applications. Faxed, mailed, or e-mailed applications will not be
considered. Applications are accepted until 11:55 p.m. on the job
closing date. Applications and/or resumes should include relevant
work history which indicates your quali?cations for this position.
Supplemental questions are encouraged to be answered in a
comprehensive manner and reference any pertinent knowledge, skills,
and abilities as well as any previous experience that relates to
the position. Employment is contingent upon satisfactory results of
a state and federal criminal history background check and the
Department of Social Service’s Child Abuse and Neglect Central
Registry check, U.S. HHSIG Exclusion List check, employment
reference check and E-Verify. Other ?nancial, credit, driving,
background checks or completion of Statement of Economic Interests
may be required for certain positions. It is the policy of the
Commonwealth and VDH that all aspects of human resource management
be conducted without regard to race (or traits historically
associated with race including hair texture, hair type, and
protective hairstyles such as braids, locks, and twists); sex;
color; national origin; religion; sexual orientation; gender
identity or expression; age; veteran status; political affiliation;
disability; genetic information; and pregnancy, childbirth, or
related medical conditions. VDH employees have a shared Code of
Ethics, which can be found in the bottom banner of our website:
www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30
layoff and possess a valid Interagency Placement Screening Form
(Yellow Card) or a Preferential Hiring Form (Blue Card), you must
submit the card before the closing date for this position. The Card
may be submitted with the state application as an attachment. As a
V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to
apply! HRP: The following is automatically applied by PageUp; DO
NOT ADD TO POSTING In support of the Commonwealth’s commitment to
inclusion, we are encouraging individuals with disabilities to
apply through the Commonwealth Alternative Hiring Process. To be
considered for this opportunity, applicants will need to provide
their Certi?cate of Disability (COD) provided by a Vocational
Rehabilitation Counselor within the Department for Aging &
Rehabilitative Services (DARS), or the Department for the Blind &
Vision Impaired (DBVI). Veterans are encouraged to answer Veteran
status questions and submit their disability documentation, if
applicable, to DARS/DBVI to get their Certi?cate of Disability. If
you need to get a Certi?cate of Disability, use this link: Career
Pathways for Individuals with Disabilities, or call DARS at 800-
552-5019, or DBVI at 800-622-2155. VDH accepts only on-line
applications. Faxed, mailed, or e-mailed applications will not be
considered. Applications are accepted until 11:55 p.m. on the job
closing date. Applications and/or resumes should include relevant
work history which indicates your quali?cations for this position.
Supplemental questions are encouraged to be answered in a
comprehensive manner and reference any pertinent knowledge, skills,
and abilities as well as any previous experience that relates to
the position. Employment is contingent upon satisfactory results of
a state and federal criminal history background check and the
Department of Social Service’s Child Abuse and Neglect Central
Registry check, U.S. HHSIG Exclusion List check, employment
reference check and E-Verify. Other ?nancial, credit, driving,
background checks or completion of Statement of Economic Interests
may be required for certain positions. Contact Information Name:
Tomica Gregory Phone: 804-814-9684 Email:
tomica.gregory@vdh.virginia.gov In support of the Commonwealth’s
commitment to inclusion, we are encouraging individuals with
disabilities to apply through the Commonwealth Alternative Hiring
Process. To be considered for this opportunity, applicants will
need to provide their AHP Letter (formerly COD) provided by the
Department for Aging & Rehabilitative Services (DARS), or the
Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status
questions and submit their disability documentation, if applicable,
to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can
be found at AHP Letter or by calling DARS at 800-552-5019. Note :
Applicants who received a Certificate of Disability from DARS or
DBVI dated between April 1, 2022- February 29, 2024, can still use
that COD as applicable documentation for the Alternative Hiring
Process.
Keywords: DHRM, Tuckahoe , Human Services Program Specialist, Administration, Clerical , Richmond, Virginia
