General Manager

Company: Rivers Casino
Location: Portsmouth
Posted on: May 28, 2025

Job Description:

Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA
DescriptionJobSummary:Plans, directs and formulates policies, sets strategies and provides overall direction of casino operations. Leads the executive team and their subordinates in all functions of casino operations and administration.Duties/Responsibilities:

• Confers with executive staff to plan business objectives, develop organizational policies, coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
• Develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization.
• Oversee company operations to ensure production efficiency, quality, service, and cost-effective management of resources.
• Plan, develop, and implement strategies for generating resources and/or revenues for the company.
• Identify acquisition and merger opportunities and direct implementation activities.
• Approve company operational procedures, policies, and standards.
• Promote the company through written articles and personal appearances at conferences and on radio and TV.
• Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current markets, economic and other conditions.
• Responds to changing market conditions and adjusts business strategy to maximize revenue and profit.
• Directs and coordinates formulation of financial programs to provide funding for new or continuing operations to maximize returns on investments and to increase productivity.
• Plans and develops labor and public relations policies designed to improve the company's image and relations with customers, employees, owners and public.
• Evaluates performance of executives for compliance with established policies and objectives of the casino and contributions in attaining objectives.
• Ability to extend complementary services in accordance with the approved comp matrix.
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Virginia Lottery regulations.
• Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
• Performs all other duties as assigned.Minimum Education and Experience Requirements:
  • Must be 21 years or older.
  • Bachelor's Degree required.
  • Fifteen or more years' progressive casino management experience.
  • Minimum five years' senior executive casino operations experience or equivalent combination of education and experience.
  • Experience in strategic planning and execution.Certifications, Licenses, and/or Registrations:
    • Ability to obtain and maintain license as required by jurisdiction(s).Knowledge, Skills, and Abilities:
      • Knowledge of contracting, negotiating, and change management.
      • Able to work with others while maintaining a positive and professional demeanor.
      • Ability to communicate and interact with officials at all levels of government and to work effectively with a wide range of constituencies in a diverse community.
      • Ability to motivate teams and simultaneously manage several projects.
      • Ability to communicate with Team members and guests.Physical Requirements:
        • Regularly required to see, talk and hear; use hands to finger, handle, or feel.
        • Must occasionally lift and/or move up to 15 pounds.
        • Prolonged periods of sitting at a desk and working on a computer.
        • Ability to work flexible shifts and days of the week, including holidays.
        • Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.Equal Opportunity Employer
          This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Keywords: Rivers Casino, Tuckahoe , General Manager, Executive , Portsmouth, Virginia