Patient Care Specialists - Ambulatory Plastic Surgery

Company: Sentara
Location: Virginia Beach
Posted on: May 20, 2025

Job Description:

City/StateNorfolk, VAWork ShiftFirst (Days)Overview:Sentara Plastic Surgery Specialists Fort Norfolk Office is now hiring a Full-Time Patient Care Specialist based in Norfolk, VA!Hours:Monday-Friday 8a-5p, Dayshift. No weekend shifts required. NO NIGHTS or HOLIDAYS!OverviewAs aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.Education

• HS Diploma
• Associate Level degree or higher in lieu of the required experience will be consideredExperience
  • 3 years Customer Service experience required
  • 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers requiredKeywords: Patient Care Representative, Talroo-Allied Health, Medical OfficeBenefits: Caring For Your Family and Your Career* Medical, Dental, Vision plans* Adoption, Fertility and Surrogacy Reimbursement up to $10,000* Paid Time Off and Sick Leave* Paid Parental & Family Caregiver Leave * Emergency Backup Care* Long-Term, Short-Term Disability, and Critical Illness plans* Life Insurance* 401k/403B with Employer Match* Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education* Student Debt Pay Down - $10,000* Reimbursement for certifications and free access to complete CEUs and professional development*Pet Insurance*Legal Resources Plan*Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission "to improve health every day," this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Keywords: Sentara, Tuckahoe , Patient Care Specialists - Ambulatory Plastic Surgery, Healthcare , Virginia Beach, Virginia