On-Site Psychosocial Day Support Program Manager
Company: Hope Unity Freedom Center Inc
Location: Norfolk
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: About the Role The
Program Manager will provide leadership, oversight, and management
of the Psychosocial Day Support Program , ensuring high-quality
services, regulatory compliance, and positive outcomes for
participants. This role combines operational management, staff
supervision, and strategic program development to support Hope
Unity Freedom Center's mission. Job Description Company Overview
The Hope Unity and Freedom Center is a diverse team of
professionals providing psychosocial day support to male and female
adults with a primary mental health diagnosis, dual diagnosis,
and/or a coexisting disorder. Our work helps to decrease
psychiatric hospitalization and provide stabilization of
individuals with less intervention in the community. By providing
daily routine and structure in a safe environment, each individual
is able to achieve their best and improve their quality of life.
Position Summary As a Program Manager with the Hope, Unity, and
Freedom (H.U.F.) Center, you are provided the opportunity to make a
difference in the daily functioning of adults in need. Program
Managers are the leaders of their site, managing all employee
relations, expectations, and supervisory interventions, amongst
other duties. Program Managers are the ultimate resource within
each site to address staff and client needs. Our Program Managers
use their skillsets and leadership expertise to improve the lives
of those we serve while assisting in the professional growth of our
clinicians. Position Responsibilities: Supervise all staff on duty,
including scheduling, client crises, and leadership interventions,
as needed. Provide quality assurance/improvement reviews on
assigned client records. Ensure all structured and scheduled
services commence at the designated timeframes. Coordinate and
co-facilitate daily staff-related meetings. Process all company
business-related telephone calls and other inquiries during the
absence of the Executive Director. Maintain and assign caseload of
client and case management duties. Provide other professional
services as assigned (i.e. groups, in-service training, etc.)
Oversee client annex programming services. Monitor the facilities,
including client sign-in and departures. Meet with the Executive
Director and Director of Clinical Services at least once monthly to
discuss and recommend program service improvements. Open and close
the facility using security access, as delegated or needed. During
the COVID-19 pandemic, it is required that all employees wear
pre-approved masks as designated by the CDC guidelines, including
surgical masks, KN95 masks, or N95 masks. Perform other related
assigned duties by the Executive Director. Benefits and Perks
Heath, Vision and Dental Benefits, Life Insurance, Paid Time Off,
401K, Pet Insurance, Tuition Reimbursement, and more! FLSA Status:
Exempt Reports to: Executive Director Supervises: All staff on duty
and scheduled services Requirements: Graduated with a bachelor’s
degree from an accredited college or university with a focus on
Social Work, or a related field. Must have a QMHP Certification
Must possess 3 years of documented experience working within the
mental health field. Must be able to complete and pass: a CPR/First
Aid certification; Handle with Care physical and/or verbal
intervention training; annual tuberculosis (TB) screening test; and
clear criminal background and central registry check. Must have a
valid Virginia Driver’s License. Strong and assertive personality.
Excellent verbal and written communication. Effective leadership
and time management skillsets are required. Supervisory experience
required.
Keywords: Hope Unity Freedom Center Inc, Tuckahoe , On-Site Psychosocial Day Support Program Manager, Healthcare , Norfolk, Virginia
