Credit Operations Analyst

Company: Truist Bank
Location: Richmond
Posted on: April 1, 2026

Job Description:

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: JOB SUMMARY Assist in developing and implementing business unit projects and strategies. Resolve day-to-day needs of assigned business unit, with focus on the analysis of internal systems, procedures or processes. Prepare reports for managers, contribute to recommendations in making strategic and operational business decisions. Technical resource of assigned system(s). requires strong level of GL experience with Intermediate excel ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Support Dealer Retail Services, Direct to Consumer, Small Business, Wealth and Premier Portfolios. 2. Support processes that manage risk for complex regulatory and compliance processes on behalf of the Community Bank. 3. Assist in managing the development and implementation of strategic initiatives within the team. Provide input to support planning and prioritization of business systems related activities. 4. Act as a subject matter expert for inter-departmental projects and to assist with teammate escalated issues. 5. Lead project-oriented work efforts of problem identification and resolution, performance, productivity improvement, quality enhancements, training and delivery. 6. Coordinate system(s) or program implementation, develop and test any training as a result of conclusions reached in project-related activities or policy change. 7. Gather data, create and maintain data in order to compile and prepare reports, graphs, and charts to help establish procedures and quality control standards. 8. Coordinate review of and updates to procedures to meet business unit changes, to insure compliance with policies and government regulations. 9. Develop and maintain a professional relationship with vendor(s) supporting assigned system(s) 10. Coordinate business unit changes with internal and external business partners, to ensure continuity throughout the department. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent education, training and work-related experience. 2. Four years of banking experience. 3. Excellent knowledge and understanding of technical problems and solutions in relation to the of assigned line of business 4. Proficient in basic computer applications such as MicroSoft Office software products 5. Excellent verbal and written communication skills 6. Ability to work and think independently 7. Willingness to support change initiatives and process improvements 8. Strong analytical ability 9. Ability to travel, greater than 10% Preferred Qualifications: 1. Master's degree in business, information systems management or equivalent education, training and work-related experience. 2. Experience in project management and system implementation General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Keywords: Truist Bank, Tuckahoe , Credit Operations Analyst, IT / Software / Systems , Richmond, Virginia