Scheduling Dispatcher
Company: Peg Llc
Location: Fairfax
Posted on: May 9, 2024
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Job Description:
WHO ARE WE?PEG, LLC is in its twenty-sixth year being a diverse
energy efficiency, engineering, environmental and management
consulting firm operating principally in the Eastern and Central
United States.As a leader in Home Energy Ratings, a winner of
multiple Energy Star Awards, and a standout in the construction
industry, PEG has provided Home Energy Ratings for over 170,000
homes. We strive to continually improve building energy efficiency
and therefore, the quality of homes and life in the communities
that we service.Please visit our website at www.pegenv.com to learn
more about PEG!WHO ARE YOU?PEG, LLC is in need of a driven,
detailed-oriented, and customer-focused individual to fill the
position of Scheduling Dispatcher. The qualified candidate must be
solution oriented, possess strong customer service skills, the
ability to multi-task and prioritize in a fast-paced environment,
and excellent work ethic.As one of the first points of contact,
this position lays the foundation in creating a positive experience
with internal and external clients. Contributing and assisting to
the organization and accuracy of the schedule for the Field
Operations Department gives the ideal candidate the opportunity to
ensure that all company processes affected by the schedule are
completed correctly and efficiently.THE ROLEJob Location:This
position is based in our main office in Fairfax, VA.Essential
Functions:Directly contribute to the successful completion of daily
schedules by managing schedules within their assigned area and
supporting fellow team members in the management of their
schedulesResponsible for entering all required information
correctly to the schedule for every inspection to allow easy
transition of information to other departmentsEnsure that
information used in ProntoForms, Microsoft Flow, Microsoft Excel,
and other platforms that pull information from the schedule are
accurateDevelop and update standard operating procedures (SOP)
within the Scheduling Department to make them more
efficientCommunicate any scheduling problem areas and provide
options for resolutionFortify sustainable relationships and trust
with clients through open and interactive communication through
email and phoneTake ownership of client complaints, provide
appropriate solutions and alternatives promptly; follow up to
ensure resolutionIdentify and assess the needs of our clients to
achieve satisfactionMaintains customer confidence and protects
operations by keeping information confidential.Assist
Administrative Support Team, as needed, in answering phone calls
from the main lineContribute to team effort by cross training in
multiple departments to assist in the completion of project
deadlines, as requestedInterface with Operations, Owners, and
Subcontractors to discuss impact of work and resolution of
problemsEducation/Experience:BS/BA in Business Administration or
similar relevant field2+ years of previous work experience in a
Scheduling or Administrative Position or related field is
requiredAdditional Requirements:Thorough knowledge of project
scheduling concepts and componentsExcellent attention to detail,
organization, and team collaboration skillsProactive problem solver
with the ability to multi-task, prioritize, and manage time
effectivelyStrong phone contact handling skills and active
listeningExpert ability to effectively communicate with other
disciplines or groups and resolve schedule conflictsMust have
strong software skills with Microsoft Excel, SharePoint, Microsoft
Outlook, Microsoft Word, and other related software programsRewards
and BenefitsPEG LLC offers a comprehensive, total rewards package
that includes competitive compensation and a flexible benefits
package that reflects our commitment to creating a diverse and
supportive workplace.Benefits include: 20 Annual Paid Days Off (12
Days of PTO, Birthday PTO, & 7 Company Paid Holidays) Company
Sponsored Medical Insurance that includes a contribution of up to
50% off the monthly premium Dental & Vision Insurance 401(k)
Retirement Plan with up to a 4% company match vested immediately
Basic Life & Supplemental Life Short-Term & Long-Term Disability
Accident & Pet Insurance Corporate Sponsored Events Paid
Professional Development & Salary Incentives through
Learning/Certification Opportunities PEG LLC is an Equal Employment
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
national origin, ancestry, citizenship status, military status,
protected veteran status, religion, creed, physical or mental
disability, medical condition, marital status, sex, sexual
orientation, gender, gender identity or expression, age, genetic
information, or any other basis protected by law, ordinance, or
regulation.by Jobble
Keywords: Peg Llc, Tuckahoe , Scheduling Dispatcher, Professions , Fairfax, Virginia
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